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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎06-18-2023 09:54 AM

HP Recommended
Product: HP OfficeJet Pro 9014e All-in-One Printer

Hello,

 

I want to scan to my e-mail. When I install my outgoing e-mail, I get this error message: 

 

The printer cannot validate the server's security certificate because the certificate is either self-signed or issued by an unknown authority. Import trusted CA (certificate authority) certificates into the printer to allow the printer to validate the certificate.

 

Where do I found an CA certificate? 

 

I hope anyone could help me.

 

Marieke 

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-20-2023 02:26 PM

HP Recommended

@Marieke8974 

 

Welcome to the HP support community.

 

I underdstand that you are getting a scan-to-email issue, I am glad to assist you.

Follow the steps mentioned in this HP support document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎06-20-2023 02:26 PM

HP Recommended

@Marieke8974 

 

Welcome to the HP support community.

 

I underdstand that you are getting a scan-to-email issue, I am glad to assist you.

Follow the steps mentioned in this HP support document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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