• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎06-03-2016 04:59 AM

HP Recommended
Product: Desktop 3524
Operating System: Microsoft Windows 10 (64-bit)

Somewhere in the passed I changed the genric name for scans from scan000X to a name I would rather not use anymore. But I probably did this before switching to Windows 10, because I knew where to change it in Windows 7 (and earlier versions).How do I change the generic name for scans (again) in Windows 10?

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-03-2016 09:53 AM

HP Recommended

Hi,

Thanks for using the HP forum.

 

1. First, you need to ensure that you have your FULL feature software installed.

 

http://support.hp.com/us-en/drivers/selfservice/hp-deskjet-3520-e-all-in-one-printer-series/5162504/...

 

2. Open the HP Printer Assistant

 

3. Go to Scan a Document

 

4.  Go to "Advanced Settings"

 

6. Go to "File" (or Destination)

 

There should be an option to change the generic name.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎06-03-2016 09:53 AM

HP Recommended

Hi,

Thanks for using the HP forum.

 

1. First, you need to ensure that you have your FULL feature software installed.

 

http://support.hp.com/us-en/drivers/selfservice/hp-deskjet-3520-e-all-in-one-printer-series/5162504/...

 

2. Open the HP Printer Assistant

 

3. Go to Scan a Document

 

4.  Go to "Advanced Settings"

 

6. Go to "File" (or Destination)

 

There should be an option to change the generic name.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎06-03-2016 01:56 PM

HP Recommended

Thank you so much. For some reason HP Printer Assistant was no longer installed on my pc.  ???
Things can be so simple, if you know the answer. 🙂

Was this reply helpful? Yes No

‎06-03-2016 07:26 PM - edited ‎06-03-2016 07:27 PM

HP Recommended

Hi @boutsusa

Glad to hear that your issue is resolved and all is working well now.

 

You may find the following resources useful for your scanning needs :

 

Quick Guide to Scanning needs
http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Quick-guide-to-your-Scanning-needs/m-p/5625...


Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.