Change picture scan resolution with Rnvy 4520

[RonZ2]

I have seen other posts on this, but my newly purchased Envy 4520 does not appear to have an option for increasing photo scan resolution beyond default 200. Not listed under "more" in dialog. Please advise. 

[Dragon-Fur]

@RonZ2

Use scanning software on your computer when you want to adjust / increase the scan resolution.  Scanning from the printer panel provides only basic functions.

Printer Homepage

Drivers, Software and Videos, How-to, Troubleshooting, Manuals, Product Information, and more:

HP ENVY 4520 All-in-One Printer series

Download and Instructions: Full Feature Software

After the software is installed > Restart the computer and log in

Use the printer software:

Printer Assistant shortcut icon on the Desktop named for the printer >

Scan a Document or Photo > Photo to File / PDF to File (wording varies) >

Adjust Resolution as available  >

CHECK Show Scan Preview >

Set other parameters (Scan Size, other tabs) > Print

 EDITS - Removed image - member did not find the Printer Assistant example relevant.

Download, Save, Install and use HP Scan Extended software

NOTE: 

Your printer's scan program may a be newer version (than this software).

HP Scan Extended   

Place item on glass > Click on HP Scan Extended shortcut >

Select the type of scan: PDF or Photo (image)

Click More > Image   > Select Resolution as available

 References:

How to Scan from the Computer (Windows)

Dragon Document - Help, suggestions, links to how-to videos, and examples:

Scanning Program Options

Click Thumbs Up to say Thank You!

Answered? Click my post "Accept as Solution" to help others find it.

[RonZ2]

Images on your reply are for 7520 series printer/scanner. Mine is an Envy 4520. Tried deleting and reloading complete drivers. Still do not find any mention of resolution on scanner. Only options are document or photo. Is it possible this model is too cheap to include control over scanning of photos?

[Dragon-Fur]

@RonZ2

I have removed the example image from the previous post.  It was meant as a general example only -- I do understand the image is perhaps not relevant to printers sold after 2015.

Perhaps your Printer Full Feature Software Scan program looks more like the HP Scan Extended package.

Reference:

HP Printers - How to Scan from the Computer (Windows)

See Section Scan with HP Scan Software - Figure 1

I find evidence that the Envy 4520 software does support changing the resolution when using the Printer software on the printer and / or the HP Scan Extended program.

I cannot test this for you; I do not have your printer model hardware and must depend on partially installed software and extracted program files.

From the HP Envy 4520 Datasheet:

Scan Resolution

Hardware: Up to 1200 x 2400 ppi;

Optical: Up to 1200 dpi

I shall graciously withdraw -- perhaps another Expert can help.

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

[missurunha]

You need to select the DPI before you start scanning. Right after you open the Scan Software, click on the format you'd like to have, then click MORE>, Image, and select the desired DPI. If you try to do this after you started scanning, the dpi button will be disabled.

The software of this printer/this website are extremely poorly made. I feel like my 15years old hp printer had a better software than this brand new. How did they manage to make it so much worse?