Change resolution settings on HP 8610 scans

[Silverthunder]

I would like to change the resolution of the scan.  I initiate the scans from the flatbed or feeder, by operating the controls on the scanner itself.  I choose the PDF option.  I don't see any way to change the resolution.

[sandytechy20]

@Silverthunder

Welcome to HP forums, I see that you want to change the resolution of the scans.

• Open the HP printer software, go to the Scan section, and then select Manage Scan to Computer.
• Change the scan resolution there.
• Then follow the below steps to scan from the printer.
• Load your original print-side down in the left-rear corner of the scanner glass or in the ADF.
• Touch Scan, and then select Computer.
• Touch a computer that you want to scan to.
• Choose the type of scan profile you want.
• Touch Start Scan.

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Silverthunder]

I don't see an option to change the resolution when managing the printer through my desktop computer.  Here is a screen shot of how the software looks on my computer

[sandytechy20]

@Silverthunder

I made a research and see that changing resolution while doing a scan to computer option is not available.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Silverthunder]

I am pretty sure that I have seen the option before.  I remember it being on the small screen on the printer.  I'd be very surprised if there was no option as someone wanting to scan a photo, for example, would not want the same settings as someone scanning a document.    

[sandytechy20]

@Silverthunder

Try updating the printer firmware and check.

Refer this HP document for the steps to update the firmware:- Click here

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Silverthunder]

Spoiler

On the "printer update" screen, I have auto update turned on.  So, I must have the most up to date firmware.