Change scan output to from old computer to new laptop

[Anmost]

Hello!  Does anyone know how to change the current scan output location from one computer to a different computer?  My desktop no longer supports my email server so I need to change my scans to go to my laptop.  Thank you. 

[Max3Aj]

@Anmost, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

If you're transitioning from an old desktop to a newer laptop and want to set up your HP OfficeJet 5255 to scan directly to your new system, here’s a straightforward guide to update the scan destination:

✅ Step-by-Step: Change Scan Output to Your New Laptop

1. Install HP Software on Your New Laptop
   • Download and install the HP Smart app or the Full Feature Software from the HP OfficeJet 5255 Software & Drivers page.
   • Ensure that both your printer and laptop are connected to the same Wi-Fi network.
2. Remove the Old PC from Scan Shortcuts (if needed)
   • On the printer screen, tap Scan > Computer.
   • If your old desktop is still listed, remove or ignore it.
3. Enable Scan to Computer on the New Laptop
   • Open the HP Printer Assistant (part of the full software suite).
   • Click on Scan > Manage Scan to Computer.
   • Make sure "Enable Scan to Computer" is checked.
   • Optionally, check "Automatically start Scan to Computer when I log in" for convenience.
4. Set Up Default Scan Settings (Optional)
   • From the HP Printer Assistant or HP Smart app, you can configure:
     • Default scan destination folder
     • File type (PDF, JPEG, etc.)
     • Resolution and other settings
5. Test the Scan
   • Use the HP Smart app on your laptop to initiate a scan.
   • Alternatively, go to the printer, select Scan > Computer, and choose your laptop.

❗ Troubleshooting Tips:

• If your laptop doesn’t appear as a scan destination:
  • Restart both the printer and laptop.
  • Ensure the HP Scan software is installed correctly.
  • Temporarily disable firewalls to check if they’re blocking discovery.
• If you had scan-to-email set up on your old desktop, you’ll need to reconfigure that on your new laptop separately.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support