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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-09-2019 10:53 AM

HP Recommended
Product: Dell Inspiron
Operating System: Microsoft Windows 10 (64-bit)

When I push the scan button  on my HP ENVY Photo  7155, it sends the scan to my computer as a bmg file.  How do I change it so it sends as a pdf file?

1 REPLY 1

‎02-09-2019 01:19 PM

HP Recommended

@Terrance3 

 

Please make SURE you select Scan a document first. By default, it will scan documents as PDF files and photos as image files.

 

Regards.

BH
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