Communication problem after connecting

[Excalibear33]

After printer dials and makes contact with fax on other end I know Cuz I can hear it dial as well as the sound a fax give over the fone the machine will even say it made contact and starts coping Tha fax to send and states while it's scanning that it's sending fax page one after page scanned comes out it will say its still sending then all of sunden it prints sheet say it didn't go thru the machine says error communications problem doesn't even say my end or the other but have ck with the other end and nothing is wrong with them receiving fax just mine I guess 

[Roopa-S]

@Excalibear33

Welcome to HP Forums, this is a great place to get support, find answers and tips, Thank you for posting your query, I'll be more than glad to help you out 🙂

I understand that you are unable to send fax. I'm certain that with these steps I'm about to initiate, we're going to have a proper and permanent resolution in place in no time at all.

If you are trying to setup the fax for the first time, please refer to this document for instruction: Click here

To troubleshoot the fax issue run the fax test:

On the Fax screen, touch Setup, touch Tools, touch Test Fax, and then follow the on-screen instructions. The printer displays the status of the test on the display and prints a report.

For further troubleshooting:  Click here

NOTE: 

For testing purposes, you can send a fax to the HP Fax Test Service at 1-888-HPFaxme (1-888-473-2963). This free service sends a return fax within 5 to 7 minutes when the fax is working properly. Your fax number must match the number you entered in the fax header to receive the return fax.

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