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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Compression of Scanned Images

Create an account on the HP Community to personalize your profile and ask a question
10-28-2020 05:47 AM
Hi I Have HP Smart and HP ENVY 5000 Series-HP Scan software, but I cannot find anywhere to increase the compression of documents scanned.
You used to be able to set the compression to reduce the size of the files if you need to send them.
How can I increase the compression but not the resolution, I cannot find any help or information on this.
Many thanks
10-28-2020 12:42 PM
Scan options are provided in the Scan selection menu.
General Example
Reminder: Some options are printer dependent.
HP_Smart_W10_Scan_Document_Screen_1
References / Resources
HP Smart for Windows
HP Smart is an application available in the Microsoft Store
Learn how to use HP Smart on your Windows 10 computer.
Open the Software and Drivers Support Website for your printer > Check the Box Get the App
OR
HP Printers - Using the HP Smart App (Windows 10)
NOTE: Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
HP Smart Tasks for Windows and HP Smart Mobile
Where available, Smart Tasks can be configured for several print tasks.
- Print: Send a print job to your printer.
- Email: Send an email message or attachments.
- Save to: Save a file to a cloud storage account, such as Google Drive or Microsoft OneDrive.
HP Printers - HP Smart: Use Smart Tasks
HP Smart – Mobile Fax – Information, Sign-up, Terms of Service
Not your home site? Click the Flag to change to your region.
Sections of Interest include:
- FAQ > Section What does the Mobile Fax service cost?
- Below section FAQ > More FAQs
and
- HP Smart - Send Faxes with the HP Smart App
- FAQ > Section Can I cancel or remove Mobile Fax from the HP Smart app?
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY 5030 All-in-One Printer
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We are a volunteer community workforce dedicated to supporting HP technology
Click Thumbs Up to say Thank You for the help.
If the answer helped resolve your issue, Click "Accept as Solution" .
10-29-2020 09:14 AM
OK.
Not sure why it's gone, though there have been changes (updates) recently that might have caused an "upset" in the existing installation.
If you have not already done so,
Remove/reinstall - or ,at the least, Reset - the application.
Settings > Apps > Apps and Features
Scroll or search for HP Smart
Left-Click on the app name
Advanced Options > Reset, Repair, Uninstall
Reference
HP Smart for Windows
HP Smart is an application available in the Microsoft Store
Learn how to use HP Smart on your Windows 10 computer.
Open the Software and Drivers Support Website for your printer > Check the Box Get the App
OR
HP Printers - Using the HP Smart App (Windows 10)
NOTE: Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
Thank you for participating in our HP Community.
We are a volunteer community workforce dedicated to supporting HP technology
Click Thumbs Up to say Thank You for the help.
If the answer helped resolve your issue, Click "Accept as Solution" .