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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎08-30-2019 04:33 AM

HP Recommended
Product: LaserJet Pro MFPM26nw
Operating System: Linux
I can print to the printer but I cannot connect to scan. I try to install the plugin and get this failure "Plug-in version: 3.19.6 Installed HPLIP version: 3.19.6 Number of files to install: 64 Plugin installation failed error: Python gobject/dbus may be not installed error: Plug-in install failed.
1 person had the same question
1 REPLY 1

‎09-11-2019 05:19 AM

HP Recommended

Any suggestions would be helpful.

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