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‎08-07-2018 05:43 PM

HP Recommended
Product: deskjet 3700
Operating System: Microsoft Windows 10 (64-bit)

We are a contracting company and draw a lot of diagrams, plans and schematics. When we make a copy of a letter-sized page the copy comes out slightly reduced so the original scale of the drawing is no longer correct. I can't see where to change this in the printer set up, does anyone have any ideas please?

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-07-2018 06:22 PM

HP Recommended
@lloyd222 wrote:

We are a contracting company and draw a lot of diagrams, plans and schematics. ...

@lloyd222

 

Firstly Deskjet printers are not suitable for businesses (nonestly), HP Officejet Pro printers are more suitable. For Deskjet 3700, it needs to allow space for borders that may be the problem of copying.

 

Please try to increase/enlarge copy to over 100% or try the following way:

 

           https://support.hp.com/au-en/document/c05058828

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎08-07-2018 06:22 PM

HP Recommended
@lloyd222 wrote:

We are a contracting company and draw a lot of diagrams, plans and schematics. ...

@lloyd222

 

Firstly Deskjet printers are not suitable for businesses (nonestly), HP Officejet Pro printers are more suitable. For Deskjet 3700, it needs to allow space for borders that may be the problem of copying.

 

Please try to increase/enlarge copy to over 100% or try the following way:

 

           https://support.hp.com/au-en/document/c05058828

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎08-10-2018 02:58 PM

HP Recommended

Thanks for the help. We did just buy a Desk Jet Pro printer that has extra wide paper, so no more problems!

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