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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎05-17-2024 06:27 PM - edited ‎05-17-2024 06:32 PM

HP Recommended

Control center to copy >settings>two-sided.  Only 2 choices: 1-1 and 1-2.  No 2-2 to 2-2 choice.  Does this model have the capacity to copy  2 sided to 2 sided? I performed all fixes recommended.  I never had this problem with my older, less expensive printer.  I use Mac OS Ventura version 13.3.1.  I never needed to copy in this mode during the first year.  Warranty “expired” by two months.  Able to use duplex command when using air print with no problem.

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Accepted Solutions

‎05-17-2024 11:57 PM

HP Recommended

Hi,

The printer supports automatic duplex printing only, it does not support automatic duplex copying or scanning, you may find the printer specifications below:

https://support.hp.com/us-en/product/product-specs/hp-color-laserjet-pro-m282-m285-multifunction-pri...

ShlomiL_0-1716011743204.png

 

 

You may place the original on the Flatbed glass and select to copy 1-Sided > 2-Sided, then manually flip the original once being prompt to load the next page and complete the copy job, it cannot scan both sides automatically



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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1 REPLY 1

‎05-17-2024 11:57 PM

HP Recommended

Hi,

The printer supports automatic duplex printing only, it does not support automatic duplex copying or scanning, you may find the printer specifications below:

https://support.hp.com/us-en/product/product-specs/hp-color-laserjet-pro-m282-m285-multifunction-pri...

ShlomiL_0-1716011743204.png

 

 

You may place the original on the Flatbed glass and select to copy 1-Sided > 2-Sided, then manually flip the original once being prompt to load the next page and complete the copy job, it cannot scan both sides automatically



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
1 person found this reply helpful
Was this reply helpful? Yes No
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