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Office jet Pro 8610

I’m trying to copy a postcard and print on the same size postcard but it keeps telling me wrong size. Help!

1 REPLY 1
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@JenniferT2 

 

 

Check to make sure your postcard is an allowed size in the Specifications  (not too small, for example),

 

For example, standard supported cards are listed in Paper Handling > Supported Cards

 

 

Next, you need to set the paper size on the printer control panel after you load the little paper into the tray.

 

Read:

 How to Make Copies

Steps 1 & 2

 

 

Paper Setting on Printer Control Panel

 

Check / Adjust / Retain the Paper at the Printer Panel

 

Open Printer Tray,

If you have not yet done so, add desired paper type

Close Tray

IF applicable for your printer:

On the printer control panel, Click Modify (wording varies), set the paper size and type, Click OK

 

NOTE:  If the size of the Paper Size is not in the Drop-down list, Select Custom

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

If the Copy results still do not match the need, consider

Scan the original > Save image file > Open file > Print

 

The following content assumes:

  • You are using a recent version of Windows and that the Full Feature Software is installed. 
  • Not "all details" are included - some familiarity with your print software is assumed.

 

NOTE >> "Other OS"

  • Some of the general procedure might be similar for Mac OS but the details are strikingly different. 
  • None of this content addresses printing from a Mobile device. 

 

Scan the image of the postcard into your computer

 

➡️  Scan the original postcard into the computer and saving the image as a .jpg file. 

 

Use whatever scan software with which you are comfortable.

For example,

 

Irfanview provides a free program that can be used for a variety of scan and print tasks, including the “Mirror” or horizontal flip function.

 

  • Create a Restore Point (optional, recommended)
  • Download the appropriate version (32bit or 64bit) of the program from the Website and install the program
  • Additional information at the website, including: FAQ

Once installed, open the software > tab Help

 

OR

 

HP Scan and  "Auto Detect Size"

  • If you can do so, select the "Detect" page size to grab the boundaries of your postcard.   If your HP Scan software does not provide the "Detect" option for page size, it is possible that HP Scan Extended will still work and can be installed - HPSE does provide "Detect" to scan "just the postcard".  Find the HPSE link / download and information later in this message.

 

Print the file onto your postcard paper.

 

NOTE >> Custom Paper Size form

  • If your postcard paper on which you want to print the scanned image file is not in the "standard supported size" list, create a custom paper size form.  Creating Custom Paper Sizes

 

➡️  Open the image file in software appropriate for the file type - for example, Windows Photos  or Paint (mspaint).  

 

NOTE >> If Using Photos

  • Click on Folders (along the top ribbon of options) to narrow the search for the image - select the folder in which you saved the scanned image file.
  • Remember to click "More Settings" where you can select the paper size from your list of paper sizes.

 

➡️  Print the file, setting the Source (tray), the Media type (Index / card), and the Paper Size.

 

 

References

 

How to Print Photos (Windows)

How to Print Photos (Mac)

 Print Driver Settings Guide (Windows)

 

Link / Download:  HP Scan Extended 

Download, save, and install to use.  Exceptional free HP scan program:  HP Scan Extended features include (and are not limited to): Single, Multiple scans, Image and PDF scans, Email as PDF / JPEG, Source selection, Page Size choices include Auto-Detect (extracts image / document boundary).  May include OCR (Save as Editable Text).

 

NOTES

  • HPSE is an older subset of the printer software; features are very similar to scan software included in 2015 or newer Full Feature Software packages.
  • If you have the newer version of the scan software inside your Full Feature Software, use the Printer Assistant shortcut icon on Desktop (named for printer) > Scan a document or image (wording varies).
  • Although the HPSE program works as a separate program, HPSE is dependent on the infrastructure provided by the printer software. The Full Feature Software for your printer should be installed before installing HPSE.
  • OPTIONAL: Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
    • Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
    • Right-Click exe > Select Pin to Taskbar / Send to Desktop / Pin to Start

Example

HP_Scan_Extended_Shortcut_1HP_Scan_Extended_Shortcut_1

 

 

Reference and Resources – Places to find (more) help and learn about your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more

HP Officejet Pro 8610 e-All-in-One Printer series

 

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