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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎04-17-2022 07:51 AM

HP Recommended
Product: HP Deskjet 1514 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I have forgotten how to scan a document to my computer. I have looked at various solutions but I don't understand them ,so something basic would be helpful please.

Thank you, Susanj2

Category:
4 REPLIES 4

‎04-20-2022 01:15 PM

HP Recommended

@Susanj2

Welcome to the HP Support Community.

 

I'd be happy to help.

 

This document should help you: https://support.hp.com/us-en/document/ish_2275901-2074064-16

 

Let me know if this helps.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day! 


I am an HP Employee

1 person found this reply helpful
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‎04-21-2022 03:10 AM

HP Recommended

Thank you for your reply. I have previously tried to follow the HP instructions. I couldn't find the solution for my printer. I was asked to use buttons on my printer which I don't have. I found it all very complicated. I have the appropriate HP apps. on my computer. Finally I gave up and downloaded the Microsoft Scan app. which worked. I think I used Microsoft Paint previously.

Best wishes,

Susanj2

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‎04-26-2022 10:18 AM

HP Recommended

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Have a nice day and stay safe!:)


I am an HP Employee

1 person found this reply helpful
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‎04-28-2022 03:40 AM

HP Recommended

Thank you very much Susanj

 

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