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‎04-17-2020 11:19 AM

HP Recommended
Product: HP Envy 4520
Operating System: Microsoft Windows 10 (64-bit)

My HP Envy 4520 prints in normal fashion.  However, the "copy" function operates in "snail pace."  It takes approximately 10 minutes to copy a normal, text-filled paper.  Any suggestions?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-17-2020 01:05 PM

HP Recommended

Hi,

Open and close the paper tray and evaluate the shown prompt. press No or Edit to change the Paper Size and Type (Plain Paper) to match the loaded paper.

 

Such slowness while copying likely occurs due to an incorrect Paper Type configuration.

 

Shlomi 



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If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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3 REPLIES 3

‎04-17-2020 01:05 PM

HP Recommended

Hi,

Open and close the paper tray and evaluate the shown prompt. press No or Edit to change the Paper Size and Type (Plain Paper) to match the loaded paper.

 

Such slowness while copying likely occurs due to an incorrect Paper Type configuration.

 

Shlomi 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎04-17-2020 01:18 PM

HP Recommended

Nice job, ShlomiL.  I did not have "standard" paper selected.   Once I did, it copies as normal.

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‎04-17-2020 01:20 PM

HP Recommended

Great to hear so @JeffVanHorn, I'm glad I could help.

 

Cheers, and please keep safe.

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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