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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎06-27-2024 04:30 PM

HP Recommended

I can copy but I cannot scan. When scanning it says " Couldn't connect to scanner" "HP cannot scan from this printer. Either no scanner was detected or HP smart is not compatible with the scanner in this printer.

 

It worked before a power outage last night. I have rebooted the modem. Restarted the printer and computer.

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