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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎12-12-2023 03:58 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello,
I can no longer use the David SLS 3 3D scanner because my license dongle (David 3D Scan 5) no longer works. Unfortunately I can't contact HP support because the scanner is not listed and according to HP my serial number does not exist. My research has shown that some David users have the same problem. But I can't find a solution.

Can anyone help me how I could get a new software dongle. I am grateful for any advice.

Translated with DeepL.com (free version)

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