Delete email without pin code

[Dennis89kobe]

How to delete email without pin code from HP ENVY 7855

[Raj_05]

Hi @Dennis89kobe,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To delete an email account from your HP ENVY 7855 without a pin code, follow these steps.

Access the Printer's Control Panel: Start by going to the home screen on your printer's control panel.

Navigate to Email Settings:

• Touch the Apps icon or Web Services.
• Select Email or E-mail Setup.

Delete Email Account:

• Find the email account you want to delete.
• Select the email account.
• Choose the option to Remove, Delete, or Sign Out.

Confirm Deletion: Follow the prompts to confirm the deletion of the email account. If a PIN code is requested and you do not have it, you might need to reset the web services or perform a factory reset on the printer.

Reset Web Services (if necessary):

• On the control panel, go to Setup.
• Select Web Services Settings.
• Choose Remove Web Services or Reset Web Services.
• Confirm your choice.

Factory Reset (if necessary):

• On the control panel, go to Setup.
• Select Printer Maintenance.
• Choose Restore or Restore Defaults.
• Confirm the action to reset the printer to its factory settings.

Resetting the web services or performing a factory reset will remove all email accounts and other web service settings from the printer. Ensure you have backed up any necessary information before proceeding with these steps.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support