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How to delete email without pin code from HP ENVY 7855

1 REPLY 1
HP Recommended

Hi @Dennis89kobe,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

To delete an email account from your HP ENVY 7855 without a pin code, follow these steps.

 

Access the Printer's Control Panel: Start by going to the home screen on your printer's control panel.

Navigate to Email Settings:

  • Touch the Apps icon or Web Services.
  • Select Email or E-mail Setup.

Delete Email Account:

  • Find the email account you want to delete.
  • Select the email account.
  • Choose the option to Remove, Delete, or Sign Out.

Confirm Deletion: Follow the prompts to confirm the deletion of the email account. If a PIN code is requested and you do not have it, you might need to reset the web services or perform a factory reset on the printer.

Reset Web Services (if necessary):

  • On the control panel, go to Setup.
  • Select Web Services Settings.
  • Choose Remove Web Services or Reset Web Services.
  • Confirm your choice.

Factory Reset (if necessary):

  • On the control panel, go to Setup.
  • Select Printer Maintenance.
  • Choose Restore or Restore Defaults.
  • Confirm the action to reset the printer to its factory settings.

 

Resetting the web services or performing a factory reset will remove all email accounts and other web service settings from the printer. Ensure you have backed up any necessary information before proceeding with these steps.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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