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- HP Community
- Printers
- Scanning, Faxing, and Copying
- DeskJet 2820e

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06-17-2024 04:26 AM
I have just bought a DeskJet 2820e but can find no way of using the scanning facility. Please advise.
Solved! Go to Solution.
Accepted Solutions
06-18-2024 01:31 AM
Hi,
Thanks for using the HP Support Community.
Please download HP Smart app from Microsoft store (for PC), Apple Store (For Mac & iPhone) and Play Store (for Android phones).
Setup and connect the printer to the network, then use HP Scan (on HP Smart app) to scan. This example will show how it's done:
Scan multiple pages with HP Smart app
https://www.youtube.com/watch?v=GVISsdkIhDw
For more resources on the HP DeskJet 2820e printer:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPiYDbIGBt9q7ov9H9v26_PM
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
06-18-2024 01:31 AM
Hi,
Thanks for using the HP Support Community.
Please download HP Smart app from Microsoft store (for PC), Apple Store (For Mac & iPhone) and Play Store (for Android phones).
Setup and connect the printer to the network, then use HP Scan (on HP Smart app) to scan. This example will show how it's done:
Scan multiple pages with HP Smart app
https://www.youtube.com/watch?v=GVISsdkIhDw
For more resources on the HP DeskJet 2820e printer:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPiYDbIGBt9q7ov9H9v26_PM
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"