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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
HP DeskJet 2752 All-in-One Printer

I have a Deskjet  2752.  I place a copy on the glass in the front right corner of the glass.  Hitting either the color or black/white copy button keeps producing the test page.  It does NOT make copy of the document on the glass. How do I resolve this issue?

2 REPLIES 2
HP Recommended

Hi,

Which test page is printed? may it an Alignment sheet?

 

May you see an A icon or any other indication on the printer led?

 

Generally, an alignment process must be completed by placing the printed page on the flatbed and pressing Black or Color copy to complete the process by scanning the printed sheet, not completing it as expected may result reprinting the page and completing the process by completing the steps as listed on the printed page.

 

Shlomi



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HP Recommended

Yes, I believe it is the alignment page which keeps getting printed instead of the actual document on the glass.  There is no A on  or other indication on printer led.

 

Thank you for your help.  

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