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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Deskjet 4152e default scanner source

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09-11-2021 09:11 AM
I have a Deskjet 4152e, and when I use Adobe Acrobat to scan a document to PDF, I use the ADF. This only gets odd numbered pages. When it finishes, Acrobat asks if the scan is complete or if I need to scan more pages. However, it will only scan from the flatbed glass, one page at a time. I cant get it to recognize the ADF for the reverse pages. I suspect there is a setting in the printer driver to recognize ADF, but adobe may not be recognizing it. Does anyone have any ideas, or is this a question for the Adobe forum (I'm also posting this there)
09-11-2021 01:12 PM
Welcome to the HP Community.
Adobe Reader might not discern that you need to manually reload the document to capture the "other side".
First,
Suggest that you install the Full Feature Software / full driver printer software.
Next,
Use HP Scan (part of the full driver software)
OR
Use HP Smart
Start here:
HP Deskjet Plus 4152 |4155 |4158 : Download & Install HP Full featured Software on a Win 10 computer
and then
HP DeskJet Plus 4140 |4152 |4155 |4158 : Scan a 2 sided document using HP Smart on Win 10 computer
References / Resources
Technology Tips Gallery From our HP Expert greenturtle
Technology Tips – YouTube Video Help for Printers
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP DeskJet 4152e All-in-One Printer
Printer and HP+ service
OR
>>> Open your HP+ Printer Homepage > Concierge Help > Click Contact Us link in the Orange box
Note that Concierge assistance is only available for registered HP+ printers.
NOTE: Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site. What? The “+” and “not +” printers are the same printer – HP+ is a benefit / service.
HP+ > Benefits, Requirements, Your Responsibilities
HP+ Printing – Website / Information / FAQ
“Print Anywhere App” Supported on Select Printers
HP Printers - Print Anywhere with the HP Smart App
Step 3: Use Print Anywhere
Open Subsection: Private Pickup (HP+ printers only)
Enable / Disable the service to hold the print job until the person who sent it is near the printer.
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