• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎01-31-2019 03:11 PM

HP Recommended
Product: Officejet Pro 8600 P;us
Operating System: Microsoft Windows 10 (64-bit)

I updated printer software. When I  connect to the digital FAX setup wizard and go through the HP digital FAX to E-mail setup, I'm fine until I click 4 finish. I get the reply Error. The rules or procedures for transmitting data between printer and server are not supported on the server. Press "Back" to change server name and address. Digital FAX is turned off.
SMTP Server smtp.amil.yahoo.com 
SMTP Port 465
always use secure connection SSL/TLS
SMTP User ID email address (less yahoo.com)
Password Yahoo email password. However; my password authorization is sent to my email address to click the account key green check mark.

1 REPLY 1

‎02-01-2019 05:53 AM

HP Recommended

Hi,

Yahoo has changed their SMTP Server to use a protocol which is not supported by the printer some time ago, therefore the printer cannot connect to a such.

 

I suggest using another email account such as Gmail and check for any difference, 

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.