Dinosaur needs help with scanning to PC

[MARrshh]

Old guy here, not real tech savvy (although I'm a whiz with a ballpoint pen).  I have an OfficeJet Pro 9015 All-In-One and a Windows 10 PC (of recent origin).  The printer has been great for both printing and scan-to-print, but I don't know how to scan a document (or image) into my c drive.  I've googled it of course, but everything I found didn't seem to match up with what I'm seeing on the screen (my bad, most likely).

Would anybody take a sec and help me out?    A "step 1 / step 2 / etc."   approach would probably work best, given my pre-historic origins.

[Dragon-Fur]

@MARrshh 

Welcome to the HP User Community.

HP "How-to" Document

HP Printers - How to Scan

"The Longer Story"

Reminders >>

• Ignore / Skip anything not needed or not relevant to your situation
• Scroll down for scan examples using the HP Scan software and the HP Smart application

Start...

If you have not done so,

In addition to installing the HP Smart (Windows) application,

Install the Full Feature Software / full driver printer software.

Video Help

HP OfficeJet 9010 | 9015 | 9018 | 9019 : Download & Install HP Full featured software 

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Details...

>>> Check / Install the Full Feature Software / full driver printer software

The full driver provides the foundation on which other programs and printing software depend.

The driver includes HP Scan - HP Scan supports scanning / saving / printing your scan content.

Preparation - Install Full Driver Printer Software

If you have not done so,

In addition to the HP Smart application,

Install the Full Feature Software / full driver printer software for the printer.

HP Smart and other print software / applications benefit from having the full driver installed.

Make sure your VPN is switched Off when installing software.

Printer Software Check - Is the printer software installed?

Notes

When the full driver printer software is installed,

Find the printer software listed in Control Panel > icon view > Programs and Features.

The installation of the full printer software adds two shortcut icons to the Desktop.

The Printer Assistant is named for the printer and provides access to Print , Scan , and Tools

HP Scan is named for itself and provides a direct call to the HP Scan software.

Programs_and_Features_Printer_Desktop_Icons_5

Next...

Printer software installed and  listed >> Software is out of date or is not working

NOTE:  If the printer software shows installed but is not working as expected, remove and reload the software.

NOTE:  Windows 11

Windows Start > Search for Control Panel and open

Uninstall the printer software from Control Panel > icon view > Programs and Features

Restart the computer and log in

What if?

If software will not uninstall, appears to be removed and is “still hanging around” after you uninstall / Restart...

Microsoft:  Fix problems that block programs from being installed or removed

OR

Revo Uninstaller (Free version)

then

Restart the computer and log in

Reminder:  If using USB, disconnect the USB printer cable between the printer and the computer before installing software.  (Re)Connect the USB cable when instructed to do so near the end of the installation procedure.

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Next,

Install a fresh copy of the Full Feature Software / Full Driver printer software

Restart the computer and log in

Basic Instructions - Install the Full Feature Software / Full Driver printer software

Method - Use the Easy Start Software to Install the Full Feature / Full Driver Software

For printers that support the option,

Use the Easy Start Software wrapper to install and configure the printer software.

• Home Page - HP Easy Start 
• Open Category Software and Drivers 
• Open Topic: Software-Utility 
• Download-and-Save  the current version of the Easy Start Software to install your print software 
• If using USB:  Disconnect the USB cable between the printer and computer before installing the software.

• Right-Click on the downloaded package and "Run as Administrator" to start the installation

• Select to install the “Full Driver” / “Full Feature Software” / "Basic" software
• If using USB:  Connect the cable when instructed to do so (near the end of the installation process).
• After the software is installed, Restart the computer and log in.

Optional Notes >> Easy Start... The Journey

1. Full Administrator Rights are required to complete the HP Software installation.
2. About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the Smart application).  If necessary, select the "Basic" Software.
3. Skip / Ignore suggestion(s) that you add anything you do not want / need at the moment.  For example, you do not (at the time of installation) need an HP Account and you do not need or want to sign up for Instant Ink just because you are loading the printer software.
4. Full driver provides access to the printer features on which other applications / software might depend.

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Preparation > Check / enable the printer as the “Default Printer”

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Example - HP Scan - Main Menu > PDF and More > options

9025_HP_Scan_Menu_PDF_79025_HP_Scan_Menu_PDF_More_Destination_5

HP Smart - Windows

Both HP Smart and HP Scan can be used to scan content.

The application and the software provide similar service - each works a little differently.

The methods used for scanning PDF or Photo content is also similar.

Whether using HP Scan or HP Smart, be sure to check the sub-menus to find / adjust additional settings.

HP Smart provides a more complete scan editing option set.

Reminder

HP Smart can scan and then "Share" your scan to an email address.  To use this feature, be sure you have (previously) added your "sender" email address to the Windows Mail application.

Example - HP Smart - Windows - Main Menu > PDF and Additional options

HP_Smart_W10_Main_Menu_5

HP_Smart_W10_Scan_Document_Screen_7

HP_Smart_W10_Scan_Edit_Document_Set_5

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP OfficeJet Pro 9015 All-in-One Printer 

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