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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎09-23-2017 07:01 PM

HP Recommended
Product: HP SCANJET 7400C

I no longer need this scanner but concern confidential data may be stored in scanner. How do I erase the data before donating to Goodwill or other charity?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-24-2017 09:27 AM

HP Recommended

There is no data or memory in that unit. 

View solution in original post

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1 REPLY 1

‎09-24-2017 09:27 AM

HP Recommended

There is no data or memory in that unit. 

Was this reply helpful? Yes No
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