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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎01-03-2019 01:48 PM - edited ‎01-03-2019 09:08 PM

HP Recommended
Product: HP LaserJet 3390 AIO
Operating System: Microsoft Windows 7 (64-bit)

 

Does anyone have or know where I can get the scanner drivers for an HP LaserJet 3390 AIO?

 

Thanks!

 

Tom Georges

TheOtherMathGuy

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-03-2019 09:24 PM - last edited on ‎01-03-2019 10:01 PM by Retired

HP Recommended

@JimTheMathMan

 

Thank you for your heart warming PM

[edit]

 

That is all HP provided 

 

Best regards and Happy New Years,

 

REO

 

 

 

View solution in original post

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10 REPLIES 10

‎01-03-2019 03:16 PM

HP Recommended

Welcome to the HP Support Community @JimTheMathMan

 

HP LaserJet 3390 All-in-One Printer Software and Drivers

 

https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-3390-all-in-one-printer/1140785

 

You may need to click on CHANGE to select your OS version.

 

REO

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‎01-03-2019 03:39 PM

HP Recommended

Unfortunately when I go to that URL, all I get are Universal print driver options. And when I open each one of the details, I don't see anything suggesting anything other than printer drivers.

 

Driver-Universal Print Driver (4)
Driver-Universal Print Driver for Managed Services (2)
Firmware (1)
Software-Universal Print Driver (1)

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‎01-03-2019 03:42 PM

HP Recommended

Unfortunately even when I go to the most promising of the options this is what I get...

 

Description:


The HP Printer Administrator Resource Kit (PARK) is a collection of tools, scripts and documentation to help print administrators install, deploy, configure and manage the HP Universal Print Driver. The PARK contains both supported and unsupported software tools, scripts and documentation. Supported tools include:
HP Driver Configuration Utility
HP Driver Deployment Utility
HP Managed Printing Administrator
HP UPD Active Directory Administrative template
AutoUpgradeUPD
PRNCon

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‎01-03-2019 03:51 PM

HP Recommended

@JimTheMathMan

 

Then try this:

 

HP LaserJet All-in-Ones - Use the software in Windows to scan:

 

https://support.hp.com/us-en/product/hp-laserjet-3390-all-in-one-printer/1140785/document/c03501661

 

REO

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‎01-03-2019 04:00 PM

HP Recommended

HP LaserJet All-in-Ones - Use the software in Windows to scan

 

is NOT an answer to my question.

 

Those are the answers I expact from Corel and Adobe, but not HP

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‎01-03-2019 04:22 PM

HP Recommended

 

Is HP out of the business of providing drivers for its AIOs.

 

Sounds like buying another HP AIO is a little risky???

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‎01-03-2019 04:23 PM

HP Recommended

 

 

Does anyone have a pair?

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‎01-03-2019 04:24 PM

HP Recommended

 

... of scanner drivers?

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‎01-03-2019 09:24 PM - last edited on ‎01-03-2019 10:01 PM by Retired

HP Recommended

@JimTheMathMan

 

Thank you for your heart warming PM

[edit]

 

That is all HP provided 

 

Best regards and Happy New Years,

 

REO

 

 

 

Was this reply helpful? Yes No
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