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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 8710 All-in-One Printer
macOS 12.0 Monterey

I am trying to send a fax for the first time from my 8710.  It has a WiFi connection (so I guess that's wireless. )  I can push the send fax button and I can hear the "fax ring" and after 8-10 rings, the printer prints a fax report saying "No Answer".  I don't have my landline connected to the printer via a cable.  Do I need to have them connected in order for a fax to actually be sent?

 

 

2 REPLIES 2
HP Recommended

If you are sending a fax from a printer the telephone landline connection is a must.




My profile on LinkedIn

HP Recommended

Ok.  I do not have the phone/fax cable that came with my printer.  Where can I purchase one?  Does HP have these in stock?

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