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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎01-05-2018 02:31 PM

HP Recommended

The manuall says to run the Digital Fax Setup Wizard but I don't have that in the HP software. I just have a regular fax set up wizard. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-06-2018 05:27 AM

HP Recommended

Hi,

The HP Laserjet Pro M477fnw do not offer any digital fax to PC capabilities.

 

You may find the printer specificaitons below, if offers scan to folder or email only, not faxing:

 

 

Software included

For Windows OS: HP Software Installer/Uninstaller, HP PCL 6 Printer Driver, HP Device Experience (DXP), HP Send Fax, HP Device Toolbox, HP Fax Print Driver, HP Fax Setup Wizard, HP Product Improvement Study, HP Scan App and Drivers, Scan to e-mail setup Wizard, Scan to Folder Setup Wizard, HP Update

 

http://store.hp.com/us/en/pdp/hp-color-laserjet-pro-mfp-m477fnw

 

I couldn't see any such information for Digital Fax in your printer manual as no Digital Fax Recieve capabitlies are offered, may you reviewed a manual of another model by mistake? or else please provide a link to what manual you refer to as this is the latest manual an no such information is listed:

 

http://h10032.www1.hp.com/ctg/Manual/c04636804

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-06-2018 05:27 AM

HP Recommended

Hi,

The HP Laserjet Pro M477fnw do not offer any digital fax to PC capabilities.

 

You may find the printer specificaitons below, if offers scan to folder or email only, not faxing:

 

 

Software included

For Windows OS: HP Software Installer/Uninstaller, HP PCL 6 Printer Driver, HP Device Experience (DXP), HP Send Fax, HP Device Toolbox, HP Fax Print Driver, HP Fax Setup Wizard, HP Product Improvement Study, HP Scan App and Drivers, Scan to e-mail setup Wizard, Scan to Folder Setup Wizard, HP Update

 

http://store.hp.com/us/en/pdp/hp-color-laserjet-pro-mfp-m477fnw

 

I couldn't see any such information for Digital Fax in your printer manual as no Digital Fax Recieve capabitlies are offered, may you reviewed a manual of another model by mistake? or else please provide a link to what manual you refer to as this is the latest manual an no such information is listed:

 

http://h10032.www1.hp.com/ctg/Manual/c04636804

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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