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HP Recommended
HP OfficeJet Pro 7720 Wide Format All-in-One Printer
Microsoft Windows 11

With my old printer (8620) I had the option to scan to different mail addresses in an addressbook:

 

8620-2.jpg

 

Doesn't the 7720 have this option?   and if not...why not???

 

7720.jpg

1 REPLY 1
HP Recommended

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@greenturtle  >>

 

Customer has a printer that does not support SMTP Scan to Email.

 

The OfficeJet Pro 9730e includes the Scan to Email feature.

 

How / where is the Address Book configured for Scan to Email for the OfficeJet Pro 9730e?

 

I do not find the information for Address Book in the 9730e user manual.  Perhaps I'm not using the right keyword in search. 

 

Printer Control Panel only??

 

I see hints for the Address Book feature in the 9130e but have not found an EWS method to create / access / verify.

 

Thanks for any words of wisdom on the subject.

 

--------------------------------------------------

@VanNistelrooy 

 

Welcome to the HP English Community --

 


@VanNistelrooy wrote:

With my old printer (8620) I had the option to scan to different mail addresses in an address book:

 

< Image removed >

 

Doesn't the 7720 have this option?   and if not...why not???

 

< Image removed >


 

This printer does not support SMTP Profile / Scan to Email.

 

"Why?"

The 7720 printer is not in same class as your older OfficeJet Pro -

Design difference.

 

The "Scan to Email" feature you want is available in an HP Wide Format -- not in the 7720.

 

=============================================

 

HP OfficeJet Pro 7720 Wide Format All-in-One Printer series

Digital Sending Standard FeaturesScan to PC

 

Datasheet - HP OfficeJet Pro 7720 Wide Format All-in-One Printer 

Digital sending Standard: Scan to PC;

 

What else?

 

Datasheet - HP OfficeJet Pro 9730 Wide Format All-in-One Printer 

Digital sending Standard: Scan to PC; Scan to Memory Device; Scan to email

 

I cannot confirm how (or whether) the Address Book feature works.

 

 

General Example - "Not Wide" OfficeJet Pro Printer that supports the feature

EWS_9135_Scan_to_Email_Default_Options_5EWS_9135_Scan_to_Email_Default_Options_5

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

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NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

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OR

HP OfficeJet Pro 7720 Wide Format All-in-One Printer series  

OR

HP OfficeJet Pro 9730e Wide Format All-in-One series  

 

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