• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎04-12-2023 02:47 PM

HP Recommended
Product: HP Officejet pro 8600
Operating System: Microsoft Windows 11

How do I scan double sided documents from the document tray? I am not seeing any answers to this question on the forum already and wanted to know if there was an easier option versus scanning each side of the document separately. Thanks!

Category:
3 REPLIES 3

‎04-12-2023 03:13 PM

HP Recommended

The sales documentation seems to suggest that this unit does duplex scan, it is a little vague on that. If you can double sided copy then you should be able to double sided scan as well. You do not mention if you are using the PC based scanning program or the web based scanning. If you could provide a few more details please.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎04-12-2023 03:27 PM

HP Recommended

@Repairatrooper 

 

Quick Jump and gone!

 

I found the information in an old Datasheet .

About half-way down, Section Series at a glance

These models in the series support automatic 2-sided scan:

HP Officejet Pro 8600 Plus e-All-in-One

and

HP Officejet Pro 8600 Premium e-All-in-One

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

 

Dragon-Fur

Was this reply helpful? Yes No

‎04-13-2023 09:20 AM

HP Recommended

Hi, thanks so much for your response. We are using the web based scanning on the HP Smart app. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.