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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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I bought the Hp smart tank 7305 and it is very shame not to be able to use the double sided scan in feeder. I bought that type specifically knowing it has a double sided scanner "automatically". Otherwise, I wouldn't buy this product. 

1. It is very pricy comparing to other printer out there.

2. It's heavy and it is very complicated to operate. I Always have a trouble with the buttons because it's not responding to whatever I click.

 

Can't you do something in the app so that we can have an access to double sided scan???  

3 REPLIES 3
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Hi,

Thanks for using the HP Support Community.  Unfortunately the Docuemnt feeder scans 1 sided only. 

 

However, here's a workaround that will guide on Scanning 2 sided documents:

 

https://www.youtube.com/watch?v=l-64FF_x-vU

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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This tutorial shows how to Scan a 2-sided Document with Mopria Scan on a Printer with an Automatic Document Feeder. No account created, No sign-ins needed.
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This application is not available in apple store. And it doesn’t scan both side automatically!! You still have to put it again to scan.

 

This doesn’t resolve the problem of the printers High price and for having this automatic double sided scan.

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Hi @Maxxx5 ,

 

This printer does not support 2 sided scanning on the document feeder.

 

Were the specifciations not clear on the box or online where the printer was purchased?

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
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Question / Concern Answered, Click "Accept as Solution"
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