Double sided scanning

[LS2023]

For the past seven years, I have been able to scan double side using manual feed into the feeder. The pages would automatically re-arrange.

Since the introduction of HP Smart Print, I am unable to scan double sided.

This makes this scanner useless to me.

Is there a way to scan double side multiple pages so that I can use the feeder and the app automatically re-arrange pages in order, in which they should be?

[Dragon-Fur]

@LS2023 

Welcome to the HP Community --

The printer does not automatically scan two sided.

True - the HP Smart application does not include an auto-reorder feature.

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

Relevant to supported versions of Windows

What does help - and should work - is installing the Full Feature Software and using HP Scan.

If you have a previously downloaded installation package of the full driver installation package use that...

OR

Download and install the web pack installation package from the Website.

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Printer Software

In many cases, particularly if you have been able to get the preliminary network connection working, you can finalize the setup by installing the Full Feature Software.

Relevant to supported versions of Windows

If you have not done so, consider

• HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver adds at least two shortcuts to the Desktop:  Printer Assistant and HP Scan.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.  No Sign-in required.

If the full driver printer software is (already) installed but not working,

• Uninstall any printer software from Control Panel > icon view > Programs and Features
• Restart the computer and sign in.

Next,

• Check (for the Printer) in Devices and Printers  > If found, Right-Click Printer and Remove -- If any changes are made, that is, you remove anything, Restart the computer and sign in.I

Next,

• If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.

• Download and Save the Full Feature Software installation package or the Easy Start Software

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download  <<<

HP OfficeJet 4650 series Print and Scan Driver and Accessories  

Installation

• Open File Explorer (formally Windows Explorer)
  
• Navigate to the folder in which you saved the installation file  (likely Downloads)
• Right-Click on the installation package and “Run as Administrator”
• If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).
• After the software is installed, Restart the computer and log in

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Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_11

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Printer Software - HP Scan

Scan – Save to PDF - Menu for HP Scan - Settings

Load your paper / stack to be scanned

Next, open

HP Scan

Create / Select a Shortcut to use

Adjust the settings for the current job

For example, if your printer does not support automatic 2-sided scanning, Select Page Sides = 2 sided (manual)

If changing the method used when the content is saved - for example,

Open menu More > Destination > File Type 

Check / UN-Check "Separate file for each scanned page"

Click OK to save sub-menu changes

Click < Less to return to main scan menu

Click to Scan

See Example below...

Example - HP Scan - Menu - Destination

9025_HP_Scan_Menu_PDF_More_Destination_8

References / Resources

 Printer Specifications for HP DeskJet 4530, 4670, ENVY 4510, 4520, OfficeJet 4650 Printers

Section Scanning specifications

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HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet 4658 All-in-One Printer 

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People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[LS2023]

Hello Dragon Fur,

Thank you for your comprehensive information. This is the driver I used to have, and it was brilliant, but HP automatically uninstalls it. Then I am forced to install HP Smart Print as opposed to this driver.

When I force the instalment of the correct driver, it works for few months and I have to go through the same process again.

Is there a way of stopping this?

[Dragon-Fur]

@LS2023 

You are welcome.

No, I don't know how to stop the driver you want from breaking on occasion.

I made some assumptions about your Operating System / version (perhaps wrong).

Windows

If you are running Windows 10, the environment is less robust than is Windows 11.

Is Windows 10 now "Bad"?  Certainly not, but it's no longer being updated. 

Aside from security / protection updates, anything in the OS is not going to get "better".

The printer software is not particularly new.

Not ancient, but not being updated any longer - what you have is what you get.

Drivers can break for all sorts of reasons --

• Windows Updates has a tendency to walk over print software on occasion.
• Windows changes -- installed printer software does not initiate changes outside of those created by the user when (for example) Custom Shortcuts are created, edited, selected.
• If tiny conflicts develop in the File System, for example, a lost instruction, a broken link, a changed library, then printer software can stop working.

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I cannot think of a reason that HP software would uninstall the driver.

I cannot think of a reason that the printer software cannot be uninstalled / reinstalled.

Caveat >> Occasionally, rarely (but it does happen), the printer software cannot be installed -- or, if it is installed, the software does not work correctly after it is (re)installed.  The results might be a total failure - nothing works  -- the software might not print in color, the text from a document might not translate and print.  In other words, the failure might be something annoying something worse.  The fix is to reload Windows.  Everyone universally hates reloading Windows  -- doing so generally works.

True - sometimes during the uninstall procedure, "pieces" of the printer software might be left behind.  If that happens, it is necessary to find and extract the bits of stubborn software so the installation package can install the new copy of the program.  (Check and Remove)

I likely don't understand "force" the installation of the software.  

References / Resources

What if?

If you are having trouble using or installing the software, for example, everything goes along swimmingly and suddenly you see "Driver Unavailable" or other odd installation problems, Add the steps in the Check and Remove Section when uninstalling the printer software.

Check_and_Remove_Section_4

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"