Driver HP Scanjet G3010 W10

[Janvdt]

Ik zoek een driver voor mijn HP Scanjet G3010 onder Windows10 (kom vanaf windows 7)

[greenturtle]

Hi,

Thanks for using the HP Forums.

Can you try this:

HP Scan Extended

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

Let us know if that works.

[Janvdt]

Hi, I have tried your solution but when trying to run HP Scan Extended I recieve the message "HP Imaging-apparaat is niet gevonden (HP Imaging apparatus not found).

Also with HP-Spindoctor the apparatus was not found, also after turning it off and on again!

[greenturtle]

Hi,

How is the scanner connected to your computer?

Are you able to try using a USB and see if it resolves the problem?

Thanks.

[Janvdt]

Hi,

I'm connected via a USB connection. In apparatus management I see now the HP Scanjet G3010 photo scanner, but with an exclamation mark, saying no driver available.  Via internet I tried to find a driver, but could not find one. I still cannot scan any document under windows 10. There should be a driver available?

[greenturtle]

Hi,

Thanks for your feedback.  

THe HP Scan extended didn't work?  Did you download and install the package?

Thanks.

[Janvdt]

Yes I installed HP Scan extended, but when I click HP/HP Extended Scan, still get the message 'HP imaging-apparatus not found'

[greenturtle]

HI @Janvdt

At this time, we would advise if you can check for any Windows updates that may have caused the issue or new updates that may resolve the issue.

Thanks,

[Janvdt]

OK Greenturtle,

Thank you for answers.

Janvdt

[greenturtle]

HI @Janvdt

Apologies that we could not help you on your issue - which is indeed unique.

We had recemmended HP Scan Extended for other users and it worked on their Win 10 system.

Thanks.