Driver HP Scanjet G3010 W10

[Janvdt · Accepted solution]

Hi Greenturtle,

I got my scanner working. I downloaded on my old PC (W7) the driver for W8.1, trasfered the driver via an usb-stick to my new copmputer (W10) and executed the driver exe file. And yes, the scanner worrks properly now.

Thanks for your help, Janvdt

[greenturtle]

Hi,

Glad to hear that your issue is resolved and all is working well now.

Thanks for sharing how you self help to resolve the issue.

So are you using the original software or the HP Scan Extended?

Have a nice day!

[Janvdt]

Hi,

I donot know if I'm  using the original software or the HP Scan Extended. I executed the 8.1 version and later also the HP Scan Extended. So it can be either one! Can I check this!

[greenturtle]

Hi,

If you interface looks like this, it is using the HP Scan Exteneded.

Thanks.

[Janvdt]

The first screen I get when scanning is the following:

When I click OK it gives:

When I click 'zoeken (search)' I get:

When I click 'volgende (next)' the file is saved.

If I go to HP/HP Scan extended and click, the docyument is scanned, but I cannot retrieve it! 

[greenturtle]

HI,

Thanks for your feedback.

The screens you shown are not the User Interface of the HP Scan Extended,

Thanks.