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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Scanning, Faxing, and Copying
- Drivers for an HP 1000 photo scanner

Create an account on the HP Community to personalize your profile and ask a question
09-18-2019 08:46 AM
Welcome to the HP Support Community.
You can try these methods to scan:
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Printer control panel: If your printer has a touchscreen control panel with a Scan option, you can use it to scan to your computer or email.
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HP Smart app (Windows 10): Search the Microsoft Store for HP Smart to find and install this app. For more information, go to Using the HP Smart App (Windows 10).
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HP Scan and Capture app (Windows 10, 😎: Scan documents or photos from the printer or webcam. A full feature print driver must be installed on the computer. For more information, go to Using the HP Scan and Capture App (Windows 8 and 10).
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Windows Scan app (Windows 10, 😎: Search the Microsoft Store for windows scan to find and install this app.
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Microsoft Paint (All Windows versions): Search Windows for paint, and then open the Paint desktop app. Click File or the menu icon
, and then click From scanner or camera.
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Windows Fax and Scan (All Windows versions): Search Windows for fax to open the desktop app, and then click New Scan.
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Webscan utility (network printers): Obtain the printer IP address and use it to open the printer's Embedded Web Server (EWS) in a web browser. On your printer's website, click Webscan on the Scan tab.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee