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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎06-13-2017 05:29 AM

HP Recommended
Product: HP Psc 2410 Photosmart
Operating System: Microsoft Windows 8.1 (64-bit)

I have an HP psc 2410 photosmart all in one.

My laptop do have windows 8.1 /64 bit.

I vant get the scanner to work. Printer and copying works as it should.

Cant find drivers fo the scanner anywhere just says page not found

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-13-2017 05:56 AM

HP Recommended

Well that printer is pretty old.  Doesn't have a full set of drivers for your OS even.  However see if this works.

 

Scanning issues…

Please try this scan solution:
 
HP Scan Extended

For Windows:   ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

Make searchable PDF scans with this free scanning software -   https://www.naps2.com/

Let us know.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎06-13-2017 05:56 AM

HP Recommended

Well that printer is pretty old.  Doesn't have a full set of drivers for your OS even.  However see if this works.

 

Scanning issues…

Please try this scan solution:
 
HP Scan Extended

For Windows:   ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

Make searchable PDF scans with this free scanning software -   https://www.naps2.com/

Let us know.

Was this reply helpful? Yes No
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