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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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Due to life ending of Adobe Flash Player on 12th January 2021 HP Solution Centre has stop working
01-12-2021 11:37 AM - edited 01-12-2021 11:41 AM

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HP Solution Centre has stop working after adobe flash play has ended its life on 12th January 2021.
I tried downloading the drivers from HP site and installing them again, but it didnt work.
Please suggest me solution for this issue.
01-12-2021 01:27 PM

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==============================================================
Welcome to the HP Community.
Reminder to those reading:
Do NOT respond to vermin who post phone numbers or email addresses.
HP does not post phone numbers or email in Community messages.
==============================================================
Flash Player is permanently disabled as of 12-Jan-2021.
The HP Solution center software is based on Flash:
https://www.adobe.com/products/flashplayer/end-of-life.html
A couple of possible solutions for Scan (might work with a "ScanJet")
HP Scan and Capture - Microsoft Store (formally Windows Store) - Requires Windows 8 or higher
- Download-Save-Install HP Scan and Capture
Example
Scan_and_Capture_Document-Photo_Settings_1
What else?
HP Scan Extended apparently still works for scanning and does not include a requirement for Flash.
The Caveat: HPSE is perhaps dependent on the Full Feature Software (previously "HP Solution Center").
HP Scan Extended
- Download-Save-Install > HP Scan Extended
- HPSE is a subset an older Full Feature Software suite.
- HPSE features are very similar to the HP Scan Software released after 2015.
- Although HPSE appears to be a separate software, HPSE is dependent on the infrastructure provided by the Full Feature Software. The Full Feature Software for your printer should be installed before installing and using HPSE.
- OPTIONAL: Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
- Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
- Right-Click HPScan.exe > Select Pin to Taskbar
- Right-Click HPScan.exe > Select Send to Desktop (Create a Shortcut)
- Right-Click HPScan.exe > Select Pin to Start
- HP Scan Extended features include (and are not limited to): Single, Multiple scans, Image and PDF scans, Email as PDF / JPEG, Source selection, Page Size choices include Auto-Detect (extracts image / document boundary). Might include OCR (Save as Editable Text).
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not a business group of HP..
Our Community is comprised of volunteers - people who own and use HP devices.
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Question Resolved / Answered, Click "Accept as Solution" .

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