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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

Hi, we purchased HP smart tank 7305. Before we had OfficeJet 6950. With the OfficeJet 6950 we were able to scan two-sided documents by using the ADF. The software of the printer/scanner sorted the scanned pages automatically.

For HP smart tank 7305 I do not find a specific driver. The HP smart does not seem to support such "duplex scanning". Alternative programs like NAPS2 seem to not work - possibly the WIA is blocked if connected via LAN.

How can I achieve duplex scan with HP smart tank 7305? 

3 REPLIES 3
HP Recommended

@ChristianB71 

 

Welcome to the HP Community --

 

Unfortunately, this printer does not support automatic 2-sided scanning.

 

Scanning Options (ADF)Single-sided

 

The printer supports automatic 2-sided Printing on supported paper sizes / types.

It's not nearly the same thing.

Duplex Print OptionsAutomatic
Standard Media Sizes (duplex, Imperial)Letter; Executive; Not supported for borderless photo
Standard Media Sizes (duplex, metric)A4; B5; Not supported for borderless photo

 

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

 

Sample Video

 HP Officejet Pro 8025 | 8025e | 8020 | 8035 Printer: Scan 2-sided document using HP Scan 

NOTE:  (Use 8025 video for the HP Smart Tank 7305 All-in-One )

 

===================================

Message Content References

 

Technology Tips Video Gallery from our HP Expert greenturtle

 Technology Tips YouTube Video Help for Printers

 

 User Guide - HP Smart Tank series - 6000, 7000, 7300

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Smart Tank 7305 All-in-One

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Thanks for the prompt reply.

 

I know (and knew before we purchased the printer) that the AFD does not provide duplex functionality directly. What I meant is a software sided support for scanning two-sided documents. i.e. first side of a pile of sheets is scanned in first go, then we take the pile of sheets manually, put it on the ADF again - in different orientation to start scanning the second side of each sheet. The software (as with the past model) then should automatically sort the pages. A very simple solution with great effect. As said, was already implemented years ago with specific HP drivers, so it is hard to understand why such software supported solution is not available in the new HP smart application.


HP Recommended

@ChristianB71 

 

You are welcome.

 

True - HP Scan (previous post video) does support a software Page Sides 2-sided (manual) option.

 

Your objections that HP Smart does not support the same type of feature are valid --

 

Unfortunately, at this writing, the HP Smart / HP App application that must serve many different models of printers does not include all same robust features as does the full driver printer software crafted for the particular printer models.

 

-------------------------------------------------------------

"Why?"

 

HP has not said -- Dragon opinion based on my own experience --

 

Code can do anything it's told -- additional complexity demands additional lines of code.

 

Not all devices and networks are built to handle larger code at the same (or an acceptable) rate.

 

Someone also has to manage extra coding added for software related features.

 

As application coding becomes more efficient, "do it all" applications will do better when supporting a wider variety of features.

-------------------------------------------------------------

 

What to do?

 

Should you wish to take advantage of the Page Sides = 2-sided (manual) feature (with automatic Sort), install the full driver and use the HP Scan

OR

Install the HP Universal Scan software and use the new format HP Universal Scan software.

 

=============================================

For those reading --

"How to get there from here"

 

If not done,

Install the Full Feature / Full Driver Printer Software

Open Web Pack Installation - Web Page

HP Easy Start Printer Setup Software – Offline Use Only 

 

Download, Save, and Install.

After the software is installed, Restart the computer and log in

 

OR, if preferred --

(Supported on this printer)

 

Open website  HP Universal Scan Full Feature Software 

If needful, choose a different OS > Open all

 

Find / Download / Save / Install HP Universal Scan – Full Feature Software and Driver Webpack 

After the software is installed, Restart the computer and sign in. 

 

=============================================

 

Example - HP Scan - Original Format - Main Print Menu 

 Sample Illustrates the Page Sides = 2-sided (manual)

9025_HP_Scan_Menu_PDF_More_Destination_139025_HP_Scan_Menu_PDF_More_Destination_13

 

Example - HP Universal Scan - New Format - Main Print Menu 

HP_Universal_Scan_PDF_More_Destination_1HP_Universal_Scan_PDF_More_Destination_1

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.