ENVY 7645 How to open query and retrieve last copies printed

[jusmelindi]

Can I get a copy from ENVY that I printed yesterday or a list of all print jobs? 

[Nal_NR]

Hi @jusmelindi,

Welcome to the HP Support Community. 

I'd be happy to help you! 

Yes, you can typically retrieve a copy of a document you printed yesterday or view a list of print jobs from your HP ENVY 7645 e-All-in-One Printer, depending on how your printer is set up and whether it has the feature to store print history. Here's how you can check:

Print History: Check if your printer has a print history feature. This feature allows you to view a list of recently printed documents directly on the printer's display panel. To access this, look for an option like "Print History" or "Recent Print Jobs" on the printer's menu.

HP Smart App: If your printer is connected to your computer or mobile device through the HP Smart App, you might be able to view a list of print jobs from the app. Open the HP Smart App, select your printer, and look for an option like "Print History" or "Recent Print Jobs."

Printer Software: Check if the printer software installed on your computer has a print history feature. Open the printer software on your computer, navigate to the print queue or print settings, and look for a print history option.

Printer Web Interface: Some printers allow you to access advanced settings and print history through a web interface. Enter your printer's IP address in a web browser, navigate to the settings, and look for a print history or job log option.

If none of these options are available on your printer, it's likely that your printer does not store a history of past print jobs. In that case, you may not be able to retrieve a copy of a document printed yesterday.

Hope this helps! Keep me posted for further assistance.
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