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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎11-19-2022 06:32 AM

HP Recommended

Hi I have installed macos ventura and the scan to computer worked.

since 2 days the scan to comuter sent blank pages.

now it says software required : to scan to computer visit the 123.hp.com/setup to download HP full software. the SW says unable to automatically locate the SW....

have you any suggestion?

thank you for your help

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