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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Hi I have installed macos ventura and the scan to computer worked.

since 2 days the scan to comuter sent blank pages.

now it says software required : to scan to computer visit the 123.hp.com/setup to download HP full software. the SW says unable to automatically locate the SW....

have you any suggestion?

thank you for your help

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