• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎01-30-2023 12:58 AM - last edited on ‎01-30-2023 04:38 AM by Retired

HP Recommended

Product: HP OfficeJet Pro 7740

 

Recently I have update administrator settings with password, suddenly few part on ews dashboard has warning icon & system error. 

Joedough31_0-1675064746252.png

Joedough31_1-1675065223900.png

 

Any ideas how to fix this? 

 

Category:
1 person had the same question
1 REPLY 1

‎01-30-2023 01:48 AM

HP Recommended

EWS System Error is related to the Embedded Web Server (EWS) of the printer. It can be caused by various factors such as incorrect network settings, outdated firmware, or an issue with the printer's web services. Here are some steps to try to resolve the issue:

  1. Restart the printer: Turn off the printer, wait for 30 seconds and then turn it back on.

  2. Check network connection: Ensure the printer is properly connected to the network and has a stable connection.

  3. Update firmware: Check if there is a newer firmware version available for your printer and update it if necessary.

  4. Reset the printer to default settings: Go to the printer's control panel and reset it to default factory settings.

  5. Disable firewall or antivirus: If the issue persists, temporarily disable the firewall or antivirus software on your computer and try accessing the EWS again.

  6. Contact HP Support: If the issue still persists, you can contact HP Support for further assistance.

If the answer was helpful to you, please appreciate the effort and vote below by clicking on "Yes".
This will help me a lot and encourage me to give better answers.


My website
web counter
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.