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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-26-2020 08:23 AM

HP Recommended
Product: Dell Laditude
Operating System: Microsoft Windows 10 (64-bit)

I want to configure the HP Laserjet CM1415fnw for scanning to network. By opening EWS I have no scan folder for the configuration on the screen. How can I configure on my MFP the  scan to network drive feature unter Windows 10?

3 REPLIES 3

‎02-26-2020 10:23 AM

HP Recommended

Hi,

The HP Color Laserjet Pro CM1415 printer does not offer any digital filing capabilities, not scanning to a network folder nor to email.

 

To scan with your printer, install the HP Scan software on your computer, the feature you are trying to set is not offered by your printer.

 

Shlomi

 



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‎02-26-2020 01:00 PM

HP Recommended

Thanks, however scan to E-Mail works.

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‎02-26-2020 02:07 PM

HP Recommended

I didn’t refer to the Scan to Email app within the Apps menu, this have nothing to do with direct digital filing capabilities, such as direct email scanning via SMTP, or to a shared network folder, these are completely different capabilities which are not available for this model. 



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