• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP DeskJet Plus 4155/ HP EWS
Microsoft Windows 10 (64-bit)

I am using a HP DeskJet Plus 4155 and I am trying to replace my old printer on my Instant Ink subscription. However, I need to access web services where i am prompted to log in as an administrator of the computer on the embedded website server (EWS). I don't have a password or username because I am barely setting up the printer I just bought.

 

I have look on other forums and tried using the credentials 

userID: admin

password: blank/empty/admin/Admin

 

None of these combinations have worked and I am still struggling to enter the credentials on the EWS. How am i supposed to know what my username and password is as the administrator. I'm literally the administrator and haven't even set a password.

1 REPLY 1
HP Recommended

Hi,

The username is admin indeed (all lower-case)

 

The password is the PIN listed on the label within the cartridge access door.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.