Easy Scan for macOS 10.13

[Angele2]

Hi,

After system reinstall, cant get the scanner drivers for my printer. Downloaded the intall helper and it failed to download the scanner (easy scan) the newer version 2.0 available on apple store is not compatible with 10.13.
Can you provide a link for the older drivers?
Thanks

[Raj2111]

Hi @Angele2 

Welcome to the HP support community.

I understand that you are facing an issue with your printer, I am glad to assist you today.

Please try this link, clikc HERE

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj
HP Support

[Angele2]

Hi,
thanks for your help. But the link provided is the same steps that I have already done, it tries to download the driver for the scanner (easy scan 1.10.0.13) but it can't find it. And on the App Store there is only the version 2.0 that requires Macos 10.15 and newer. Since my Mac is 10.13 max. I will need a link to download the easy scan 1.10.0.13.
Thanks

[Raj2111]

Hi @Angele2 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the hardware and may need repair.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Raj 

HP Support