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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎11-15-2020 07:00 AM

HP Recommended
Product: MFP M281fdw
Operating System: macOS 10.15 Catalina

I have an iMac and just upgraded the OS to Big Sur.  Now when I scan a document using Easy Scan, the app quits as soon as it finishes scanning a document and does not give me a chance  to save the scan.  Is anyone else having this problem?  Thanks.

Category:
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-16-2020 03:39 PM

HP Recommended

I am having the same issue. 


HP scan not working since upgrade to Big Sur

 

Deleting the ap and reinstalling has not worked for me. 

 

PLEASE HELP!!!!

 

Need a bug fix!!!!

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎11-15-2020 11:16 AM

HP Recommended

Hi,

Please uninstall HP Easy Scan and reinstall the latest version from the Mac App Store:

https://apps.apple.com/us/app/hp-easy-scan/id967004861?mt=12

 

May you see any difference?

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎11-16-2020 03:39 PM

HP Recommended

I am having the same issue. 


HP scan not working since upgrade to Big Sur

 

Deleting the ap and reinstalling has not worked for me. 

 

PLEASE HELP!!!!

 

Need a bug fix!!!!

Was this reply helpful? Yes No

‎11-18-2020 05:52 AM

HP Recommended

Thanks!  That worked

Was this reply helpful? Yes No
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