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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Office Jet Pro 7510
macOS 10.13 High Sierra

Just re-loaded HP East Scan and now it is saving the pages separately. I can’t see where to combine them into one file

1 REPLY 1
HP Recommended

@MacMahon7510, Welcome to the HP Support Community!

  • Are you trying to scan photos or documents?
  • You can save several scanned documents to one file only in PDF format.
  • If you have selected to save the scanned files in JPEG, you will not have an option to save it as One single file.

Let us try these steps that may resolve this issue: 

  1. Search the Mac for scan, and then click HP Easy Scan in the list of results to open the app.

  2. Scan a document or photo using the app.

    You can either load all the documents to be scanned on Automatic Document Feeder or load it one by one on the scanner glass.
  3. Once scanned, click scan next item(if from glass), Click Send, and then click Folder to save.

    Figure: To save the scan to a folder on the Mac, click Send

    Click Send to save a scan to a folder on the Mac
  4. Select PDF in the Format menu. NOTE: HP Easy Scan does not support adding multiple JPEG, PNG, or TIFF photos into a single file. You must save photos in the PDF format to save them all in one file.

  5. Click the Where menu, and then select a folder to save the scan to.

  6. Select the checkbox next to Save all items to a single file.

    Figure: Select PDF format and checkbox to save into a single file

    Select PDF format and checkbox to save into a single file
  7. Click Save.

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

KUMAR0307
I am an HP Employee

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