Emailing from printer

[KHF1]

When I try to scan and email directly from the printer, I get an error saying the address was blocked by the server and to verify the email address is correct.  The address is correct.  This problem just started recently.  Where do I begin to figure out the problem?

[Dragon-Fur]

@KHF1 

Check / Test the setup and Profile(s) using the Embedded Web Server (EWS).

If you recently changed the security on your Email - for example, if you set up "Two Step Verification", this can impact whether Scan to Email has access to that email address.

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Scan > Topic Scan to Email

EWS_8740_Scan-to-Email_Setup_4

More Information here:

How to Scan (Windows)

Topic:   How do I scan to email?

Reference and Resources – Places to find help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

HP OfficeJet Pro 8720 All-in-One Printer series

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