Embedded Web Server default admin password

[Galaktionov]

HI. I have: 1) HP 3700 DeskJet Ink Advantage All-in-One Printer series;

2) Mac OS 10.15.2;

3) I in Embedded Web Server created the password, in the section Parameters\Protection. I saved my password, but now I can't log in to Embedded Web Server a message appears that the wrong name and password were entered. The name as it was admin, and the password I insert from saving CMD+C\CMD+V;

4) Troubleshooting Steps I do not have, there are problems with logging in Embedded Web Server. This is some kind of mistake on your side. Please help me, because I can't change the print settings.

[TEJ1602 · Accepted solution]

@Galaktionov, Welcome to HP Support Community!

We can try to restore network defaults and try to access the EWS of the printer-

1. Locate the WPS button on your router, but do not press it yet.

   If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.

2. Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.

3. On the printer control panel, press and hold the Wireless button  for at least 3 seconds or until the wireless light starts to flash.

4. On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.

   Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.

Now, print a network configuration page. Press and hold the wireless  and information i button for 3 secs. With the printer's IP address now you can try to access the EWS of the printer and change the settings.

Also, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. For more information, go to Updating or Upgrading Printer Firmware.

Hope this helps! Keep me posted. 

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