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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Enable Scan to Computer without HP Print Assistant

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02-20-2024 10:05 PM
If Web Scan or Scan to Computer is disabled by the person who setup the printer (according to the web dialogue), you can enable it as follows:
Browse to the printer by IP (you probably already did if you get the disabled message)
Go to settings (follow instructions to login using the Pin from the printer or other methods)
Expand the Security section
Select Administrator Settings
Go down to the Printer Settings section, Scan, and check the box by "Webscan from EWS"
Click Apply
02-23-2024 06:29 AM
Hi @goozin,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Thank you for sharing those steps for enabling Web Scan or Scan to Computer on the HP Office Jet 9010 printer. This information could be helpful for users who encounter similar issues with their printers. If you have any further questions or need assistance with anything else related to your printer feel free to ask!
I hope this helps.
Take care and have a good day.
Alden4
HP Support
HP Support Community Moderator