Enable Scan to Mac Computer on Officejet Pro 9020

[Mmmmisha]

I have a new Officejet Pro 9020 set up via wi-fi to a Macbook Pro operating Big Sur (after Mojave).  Printing and scanning are working fine.  However, I wish to be able to send a scan directly from the Officejet interface to a folder on my computer, rather than having to access the scan window on my computer and initiate the scan from there.

There is a long thread from about a year ago with instructions on having to set up a networked folder and then pointing the Officejet to the networked folder using the network address for the folder available here; however I can't get it to work.  I keep getting an error message saying:  Incorrect credentials. Check your username/password and try again

I wish it wan't this difficult!  Any suggestions?

[IronBadger · Accepted solution]

Take a look at this document.

Pay extra attention to :

Step 2: Check the printer date and time preferences

This the part that causes most authentication failures on macOS.

[Mmmmisha]

The linked article was excellent.  However, a couple of notes:

1. On a Mac, the Network Path requires backslash "\\" rather than forward slash "/".
2. From the Scan screen on the printer, I accessed the folder by selecting "Network Folder" rather than "Select SharePoint."

Otherwise the step by step instructions worked for me.

[ShlomiL]

Great to see it works and thanks for sharing your feedback @Mmmmisha, an excellent feedback!

I did forward it to HP to get the information corrected to be more accurate!