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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Error 344 but only to certain #s

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06-18-2020 02:27 PM
HP9025. Suddenly faxes will not go through and receive error code 344. Except to one toll free number (which we use somewhat regularly). Code 344 says its the phone lines but why does the fax always to through to the toll free number but doesn't to local numbers?
06-22-2020 08:36 AM
Welcome to HP support community.
Turn off Error Correction Mode to fix the issue:
1. From the printer control panel display, touch Fax .
2. Touch Setup .
3. Touch Preferences .
4. Scroll to Error Correction Mode to touch to turn the feature off.
You can also refer this HP document to fix the issue:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee